A connected patient experience / UAE
Care shouldn’t make you start again.
One continuous line from the first concern to the last follow-up.
The problem / 00
Five systems.
One patient repeating
the same story.
Patients do not see departments, platforms or providers. They experience one journey, or every gap between them.
One connected line / 01–05
01 / 05
Start with what you feel
Understand.
Describe symptoms in your own words. SmartCare turns uncertainty into a clear next step.
Good morning, Mariam.
What brings you here today?
Working experience / Find care
Begin with how
you feel.
No departments to decode. SmartCare uses your need, coverage, preferred language and availability to guide you.
Try: “I feel dizzy in the mornings”
Best match
Dr. Sara Al Mazrouei
Family Medicine · Arabic / EnglishToday · Dubai Healthcare City
Arrival / 04
From car park
to consultation
without asking.
Your route updates with your appointment. The same care line guides every physical touchpoint.
YOUR LIVE ROUTE
Before your visit / Live checklist
Ready means
really ready.
Every requirement arrives at the right time. Tap the checklist to complete your preparation.
After care / 05
The appointment ends.
The care line doesn’t.
Results explained, medication delivered, recovery tracked and a human team one message away.
For healthcare groups / Platform view
One experience.
Every system beneath it.
SmartCare is a concept for connecting the services health groups already operate, without exposing their complexity to patients.
JOURNEY
Concept / Experience design / Product engineering
Need connected healthcare technology?
Your patients feel
every disconnected
system.
Digital Alta designs and builds connected digital products for healthcare groups ready to turn complex operations into one clear human experience.
Build your patient experience ↗